Privacy Policy

1. About this policy

This privacy policy explains how Our Lady Of Perpetual Help Catholic Church Dromana (“the parish”, “we”, “us”) collects, holds, uses and discloses personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and consistent with the privacy framework of the Catholic Archdiocese of Melbourne.

2. What information we collect

We may collect personal information such as your name, contact details (address, phone, email), sacramental records (Baptism, First Communion, Confirmation, Marriage), donation and contribution details, volunteer details, and any information you choose to share when contacting us or requesting pastoral care.

3. How we collect it

We collect information directly from you when you contact the parish office, complete an enrolment or registration form, make a donation, join a ministry, or speak with our clergy and staff. This website does not use tracking cookies or analytics tools that identify you personally; our contact form simply opens an email in your own email program.

4. How we use your information

We use personal information to: administer the sacraments and maintain parish registers; respond to your enquiries; manage donations and issue receipts; coordinate volunteers and ministries; provide pastoral care; and meet our legal and canonical obligations. We do not sell, rent or trade your personal information to any third party.

5. Disclosure

We may share information with the Catholic Archdiocese of Melbourne where required for sacramental records, safeguarding or administration, and where required or authorised by law. We will not otherwise disclose your personal information without your consent.

6. Security and storage

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Records are stored securely and access is limited to those who need it for parish purposes.

7. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting the parish office using the details below. We will respond within a reasonable time.

8. Complaints

If you believe we have breached your privacy, please contact us and we will investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact us about privacy

Parish Office, Our Lady of Perpetual Help Catholic Church
7 Foote Street, Dromana VIC 3936 (Postal: PO Box 126, Dromana VIC 3936)
Phone: (03) 9401 6314 · Email: info@perpetualhelp.org.au

Last updated: July 2026